Contact Us
Spotted something that doesn't add up, or have a question about how this site works? We'd genuinely like to hear from you. Reader messages help us keep our explanations of sign-up steps, deposit limits, verification checks, payment methods, game libraries and bonus terms accurate and useful.
How to reach us
The simplest way to contact our team is by email at info@limeuk.com. A clear subject line, such as "Correction: withdrawal methods" or "Question about bonus wagering", helps us route your message to the right person more quickly.
What we can help with
- Corrections: if a detail on a brand card or guide looks out of date, such as a changed payment option or revised bonus condition, tell us where you saw it. A link or screenshot from the casino's own site is especially helpful.
- Feedback: suggestions on what to explain more clearly, topics you'd like covered, or parts of the site that felt confusing.
- General site questions: how we structure our pages, where our information comes from, or how to find a particular guide.
What we can't help with
We are an independent information site, not a casino operator. We have no access to anyone's player account and cannot process, chase or reverse deposits and withdrawals. We also cannot unlock accounts, resolve verification disputes or change bonus balances. For any of these, please contact the casino's own customer support team directly, as only they can see and act on your account.
When to expect a reply
We read every message and aim to respond within a few working days. Corrections may take a little longer, because we check each one against the casino's published information before updating a page. Messages that are abusive or purely promotional may not receive a reply.
Your information
Anything you send us is used only to answer your enquiry, and you can read how we store and handle it in our privacy policy.
This site is for adults aged 18+ only. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware.